OUR GUARANTEE

At Activ Therapy we are committed to providing quality health care services to our community and we are passionate about continuously improving what we do. Our Guarantee to you is three fold:

1. Assessment & diagnosis

Activ Therapy Physiotherapists & Chiropractors will assess your complaint and provide you with a diagnosis along with a detailed explanation so you know what you are getting treatment for.
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2. Treatment

Based on the diagnosis and your aims a treatment plan will be developed to achieve your aims.  We will explain your treatment plan upfront so you know exactly what you are in for.
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3. Maximum satisfaction Every Appointment

We aim to meet and exceed your expectations every appointment. If you are in any way unhappy with the treatment we provide for you at Activ Therapy then email our practice manager at andrewr@activtherapy.com.au 

What we promise to you: 
a) A refund of your private fees that you paid for that consult. 

b) An additional free consultation with a senior therapist at which time we will address your specific concerns.